Privacy Policy
Delmi Solutions Incorporated
Effective Date: August 2024
At Delmi Solutions Incorporated, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services, visit our website, or otherwise interact with our business.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Contact us via email, phone, or our website
- Request our services
- Engage in business transactions with us
- Sign up for newsletters or other communication materials
- Submit job applications or other inquiries
The types of personal information we collect may include:
- Name
- Email address
- Phone number
- Mailing address
- Company information (for business clients)
- Payment information
- Any other details necessary to complete our transactions or respond to your inquiries
2. How We Use Your Information
Delmi Solutions uses your personal information for the following purposes:
- To provide and deliver the products or services you request
- To communicate with you regarding your inquiries, orders, or other service-related activities
- To process payments and manage accounts
- To improve our services based on feedback and user interactions
- To comply with legal requirements
- To send you updates, newsletters, and promotional materials (if you have opted in to receive such communication)
We will not use your personal information for purposes beyond what is stated in this Privacy Policy without your consent.
3. How We Share Your Information
Delmi Solutions does not sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share information with third-party providers who perform functions on our behalf, such as payment processors, IT support, and marketing services. These providers are required to safeguard your information and only use it to provide their specific services.
- Legal Requirements: We may disclose personal information when required by law or when we believe that disclosure is necessary to protect our rights, comply with legal processes, or safeguard public or individual safety.
- Business Transfers: If Delmi Solutions undergoes a business transition, such as a merger or acquisition, your personal information may be transferred to the new entity in accordance with applicable law.
4. Data Security
We take the security of your personal information seriously. We implement appropriate administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of the personal information we collect.
Despite our efforts to secure your data, no security measures can guarantee complete protection. However, we continuously review and enhance our security protocols to address emerging threats.
5. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications or other non-essential notifications.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
7. Cookies and Website Analytics
Our website uses cookies to improve user experience, track usage, and analyze website performance. By continuing to use our website, you consent to our use of cookies. You can adjust your browser settings to block cookies if you prefer.
We may also use third-party analytics services (such as Google Analytics) to track website traffic and user behavior. These services may collect information about your device, browser, and browsing activity.
8. Changes to This Privacy Policy
Delmi Solutions reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to our website, and we will notify you of any significant updates. Please review this policy periodically to stay informed about how we handle your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Delmi Solutions Incorporated
5A – 7600 Hwy 27, Woodbridge, ON L4H 0P8
Phone: 905-783-3564
Email: roland@delmisolutions.com